Palm N Soul ("we", "us", "our") operates the palm'n'soul mobile application. We are committed to protecting your privacy and being transparent about how we handle your data. Contact us at privacy@palmnsoul.app.
What we collect
We collect only what is necessary to provide the service:
Palm images: Temporarily processed by our AI to generate your reading. Never stored on our servers after analysis.
Reading results: The text output of your palm reading is saved to provide your reading history.
Optional profile data: Name, date of birth, and country — only if you choose to provide them. Used solely to personalise your readings.
Anonymous identifier: A random ID to link your readings to your device. No email or phone number required.
Google account data: If you sign in with Google, we receive your name and email address for account identification only.
What we never do
We never store your palm photos after analysis
We never sell your data to third parties
We never use your data for advertising
We never share your personal information without your consent
How we use your data
To generate and display your palm reading results
To provide daily readings personalised to your palm profile
To maintain your reading history within the app
To personalise your experience based on optional profile data
Third party services
Anthropic (Claude AI): Processes palm images to generate readings. Images are not retained by Anthropic after processing.
Supabase: Stores your reading results and profile data securely.
Google Sign In: Optional authentication service.
Your rights
Request deletion of all your data at any time from within the app
Access a copy of your stored reading data
Opt out of optional profile personalisation at any time
Use the app anonymously without providing any personal information
Data retention
Reading results are retained until you delete your account or request deletion. Anonymous identifiers are deleted when you uninstall the app. Optional profile data (name, DOB, country) is stored locally on your device.
Children
palm'n'soul is not intended for users under 13 years of age. We do not knowingly collect data from children under 13.
Changes to this policy
We may update this policy occasionally. Continued use of palm'n'soul after changes constitutes acceptance of the updated policy.
By downloading or using palm'n'soul, you agree to these Terms of Service. If you do not agree, please do not use the app.
The service
palm'n'soul is an entertainment and self-discovery application that uses AI to analyse palm images and generate personality insights. All readings are provided for entertainment purposes only and should not be used as a substitute for professional advice — medical, psychological, financial, or otherwise.
Entertainment disclaimer
Palm readings and all content generated by palm'n'soul are for entertainment and self-reflection purposes only. We make no claims about the accuracy, completeness, or scientific validity of any reading. Do not make important life decisions based solely on palm'n'soul readings.
Free tier and subscriptions
The free tier includes limited readings as described within the app
Subscriptions are billed monthly or annually and can be cancelled at any time
Refunds are handled in accordance with Google Play Store policies
We reserve the right to modify pricing with reasonable notice
Your content
You retain ownership of any images you provide. By using the app, you grant Palm N Soul a temporary, limited licence to process your palm images solely for the purpose of generating your reading. Images are not stored after processing.
Acceptable use
You agree not to:
Use the app for any unlawful purpose
Attempt to reverse engineer, hack, or disrupt the service
Submit images that are not of your own palm or that you do not have rights to submit
Abuse the referral or Palm Bond invite system
Limitation of liability
Palm N Soul is provided "as is" without warranties of any kind. We are not liable for any damages arising from your use of the app, including decisions made based on palm readings. Our liability is limited to the amount you paid for the service in the preceding month.
Changes to these terms
We may update these terms occasionally. Continued use of palm'n'soul after changes constitutes your acceptance of the updated terms.